FAQs

Are the pillow covers machine washable? // Yes! Care Instructions as follows: Cover - Machine Wash Separately in Cold Water on Gentle Cycle with Mild Detergent. Do Not Bleach. Tumble Dry Low. Insert - Spot Clean / Dry Clean Only

Do you make any other pillow sizes? // Yes, I can also make the following sized pillows upon request: 14" x 14", 16" x 16", 20" x 20" and 26" x 26".

Do you take commissions? // Absolutely. I can create custom sizes and color schemes based on your feedback. Please contact me at hello@juliepelaezstudios.com for a quote. It's also helpful if you can provide me with the titles of any of my existing artworks that you like so I can get an idea of the style/feeling you are going for. 

How do you care for framed originals? // It is recommended to not hang your original artwork in direct sunlight. While each original has a sealant, they do not have glass. If light dust collects, simply dust the surface and/or frame with a dry feather duster, cloth, or just by blowing on it. 

What is your Refund Policy? // Because each item is custom created upon ordering, there are no refunds. However, if you receive an item that is damaged in the mail, please contact hello@juliepelaezstudios.com with photos and I will work with you as best I can to replace it.

I'm having trouble making a decision. Do you have any more details that can help? // If you would like more info or additional pictures, including close ups of an item, I am happy to provide in advance of purchasing. Just reach out to hello@juliepelaezstudios.com. I'm also happy to recommend artworks that are complimentary to each other.

I see a piece of artwork under the art prints section but not under the pillow section. Can I order it as a pillow? // The short answer is yes! Just shoot an email to hello@juliepelaezstudios.com with your request and we'll make it happen.

 

Please keep in mind all monitors display colors slightly differently. Julie Pelaez Studios tries to represent items as accurately as possible. All artwork is copyright material of Julie Pelaez.